Your questions answered

Yes you have the option to deal with us directly, even if your insurer refers you somewhere else. We deal with all New Zealand insurers.

Yes we do have loan cars, subject to availability and other terms and conditions – please contact us.

Yes we can offer all glass replacement and repair services, including ensuring cameras are recalibrated.

We provide a warranty on all work completed at Gary A Smith, for the life of the vehicle.

No – although we are the authorised repairer for Jaguar Land Rover, Tesla, Mercedes, Jeep, Chrysler, Dodge, Ram, Fiat, Alfa Romeo, Volvo, Toyota and Lexus, we also repair all makes and models of vehicle.

Please refer to our services and facilities pages for more details on the facilities we have, which include Aluminium bays, and spray booth facilities.

Your vehicle will be repaired to factory specifications with the latest electronic measuring, repair equipment and painting.

Yes on your booking day unless prior arrangement has been made with your insurance company / or us.

Inform your insurance company of your accident and let them know you want us to repair your car.

No we do all of this for you, all you do is make your claim and confirm if you have an excess or not.

Yes only in the Christchurch area, please call us to arrange a time.

Eftpos, Credit Card, Cash & Direct Credit.

No you need to contact your insurance company to make a claim, however we can help you send it off if you are not able to do so.